Ticket queueing system

The City of Cape Town implemented its first ticket queueing system in the motor vehicle renewal and licensing section of the Civic Centre on Wednesday February 7. The new ticketing system operates similar to the systems at other service providers. Customers making their way to the facility will no longer have to queue like they used to do previously. Each customer will be issued a ticket with a number and will be able to move around outside on the Concourse Level and wait for their number to be announced on the display board, advising them to which counter they may proceed. This is the first such system to be implemented at the City. Depending on available budget, this will be rolled out incrementally to other offices in the city.